Driver side window wind noise
I had no luck at the dealer with the wind noise issue. They took it for a test drive and checked the door alignments and found everything to be "normal". Also, they checked and found no TSBs, so they wouldn't know what to do if they agreed with my observation of excessive wind noise.
I tried the dollar bill test and found the bill to come out easily at every area, except at the B-pillar and rear door.
I will try to get some numbers from Toyota on what sound levels are expected at various driving speeds. Then, I'll compare my numbers with theirs so it won't be so subjective.
I tried the dollar bill test and found the bill to come out easily at every area, except at the B-pillar and rear door.
I will try to get some numbers from Toyota on what sound levels are expected at various driving speeds. Then, I'll compare my numbers with theirs so it won't be so subjective.
Toyota seem to have gone to quite some trouble to reduce wind noise in their design of the TCH (and the other 2007 Camry models?). There are double rubber seals on the doors, etc. Have a look at the attached pages from the New Car Features Guide: BO-12to15.pdf and BO-16to17.pdf. I'd suspect misalignment of the doors as the cause of the noise. This ought to be easily correctible by the dealer.
Stan
Stan
I'm glad that Toyota went through all that trouble. Just wish I could benefit from it.
Does anyone have the specs for the door seals? Thickness, compression-load values, etc.
Does anyone have the specs for interior noise (dB) at various speeds?
Here is the reply from Toyota. They say to contact the dealer because they have specialized equipment to diagnose the problems. The equipment was the technician's ear during the test drive and the computer that couldn't find a TSB.
______________________
Thank you for contacting Toyota Motor Sales, U.S.A., Inc.
We apologize for your interior noise concern.
Please note: our office does not have a specification for your request.
However, we recommend you contact the Customer Relations Manager at your local Toyota dealership to further evaluate your Camry Hybrid.
Toyota dealership technicians are specialized in the diagnosis and repair of Toyota vehicles. They are provided with extensive training and have access to state-of-the-art equipment to help in the accurate diagnosis of your vehicle. Also, if necessary, we provide additional support to assist Toyota dealership technicians in resolving unusual vehicle concerns.
Your email has been documented at our National Headquarters under file #200705110345. If we can be of further assistance, please feel free to contact us.
Does anyone have the specs for the door seals? Thickness, compression-load values, etc.
Does anyone have the specs for interior noise (dB) at various speeds?
Here is the reply from Toyota. They say to contact the dealer because they have specialized equipment to diagnose the problems. The equipment was the technician's ear during the test drive and the computer that couldn't find a TSB.
______________________
Thank you for contacting Toyota Motor Sales, U.S.A., Inc.
We apologize for your interior noise concern.
Please note: our office does not have a specification for your request.
However, we recommend you contact the Customer Relations Manager at your local Toyota dealership to further evaluate your Camry Hybrid.
Toyota dealership technicians are specialized in the diagnosis and repair of Toyota vehicles. They are provided with extensive training and have access to state-of-the-art equipment to help in the accurate diagnosis of your vehicle. Also, if necessary, we provide additional support to assist Toyota dealership technicians in resolving unusual vehicle concerns.
Your email has been documented at our National Headquarters under file #200705110345. If we can be of further assistance, please feel free to contact us.
I think you are mis-emphasizing what Toyota is telling you.
In a not so subtle way, they are saying the techs should be able to help, but the CRM is your next step when the tech fails you. I suspect that most CRMs have better hearing than the techs! I would ask to speak to the CRM at your dealer, and in the most business-like manner you can muster, plainly tell them you feel your wind noise is too great and suspect a door adjustment to better fit the seals is needed. Show the CRM a copy of Toyota's reply.
If your dealer does not take care of you, try another Toyota dealer. It is a hassle, but the cost other than your time is Toyota's. Most dealers do want satisfied Toyota owners (and love to steel each other's customers and will sometimes use superior service to do so!).
-- Alan
Here is the reply from Toyota...
______________________
Thank you for contacting Toyota Motor Sales, U.S.A., Inc.
We apologize for your interior noise concern.
Please note: our office does not have a specification for your request.
However, we recommend you contact the Customer Relations Manager at your local Toyota dealership to further evaluate your Camry Hybrid. ...
______________________
Thank you for contacting Toyota Motor Sales, U.S.A., Inc.
We apologize for your interior noise concern.
Please note: our office does not have a specification for your request.
However, we recommend you contact the Customer Relations Manager at your local Toyota dealership to further evaluate your Camry Hybrid. ...
If your dealer does not take care of you, try another Toyota dealer. It is a hassle, but the cost other than your time is Toyota's. Most dealers do want satisfied Toyota owners (and love to steel each other's customers and will sometimes use superior service to do so!).
-- Alan
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shoebox303
HCH II-Specific Discussions
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May 31, 2007 01:25 PM





