OK, I've waited and waited and still no letter from Ford saying that they have the parts to do people with no light on. Anyone heard anything?

 

I'm an original owner with current address on file but never received a notice. Finally gave up and just went to the dealer directly.

 

I just rolled up to the dealer and gave them my VIN. My car was in and out of the shop by the next morning with no charges. Also got a full inspection and fluid refills as well as firmware update to the steering computer thing.

 

$188 reimbursement check received today for MECS pump, submitted 12/16/14.

 

And....?


Did they replace your pump without it already showing the trouble code?

 

I had already replaced the pump myself. The dealer inspected and verified that the new pump was installed, and Ford corporate reimbursed me for my cost.

The recall doesn't require the original pump to have failed, all original pumps get replaced at no cost to the owner.

 

That's not what they told me! They said they wouldn't replace mine unless it failed and there was a trouble code in the computer...

Is there a Ford Rep on here that can help me get my dealer to replace mine? My daughter drives it to college and I am nervous that she will be the one getting stranded in a snow storm late at night...

 

I looked at the recall notice again. If an insufficient quantity of replacement pumps are available at this time then they only replace already failed pumps. Sufficient quantities of pumps are expected by "late 4th quarter 2014". I would go ask the dealer if that is the situation and verify with their parts department that the pump is out of stock.

Another thing you could do is buy the pump yourself, Silver State Ford has it in stock for $170, and have your Ford dealer install it and reimburse you.

 

Yes, same notice, dealer had pumps in December and would not change mine... Bill Brown Ford, Livonia, MI

 

Isn't the whole point of issuing a recall to prevent accident due to faulty, safety related parts? What happens, and happened in my case, is the car will shut down while driving with no warning what soever leaving you coasting along at 70+mph in middle of a 8 lane freeway. If you were to get injured by someone rear ending you I bet that could be a valid lawsuit against a ford sercice center that previously refused to do the service. When I took mine in, they didn't check for fault codes, but said I might have to wait a week or two for the part. They even contacted ford and had the part shipped overnight when I told them my car shut off several times before.