Toyota to Recall 3.8 Million Vehicles
#11
09-29-2009, 06:58 PM
Ridiculously Active Enthusiast
Join Date: Sep 2006
Location: Beautiful Pacific NW
Posts: 1,678
Re: Toyota alert *mat issues*
This is a copy and paste from an internal email @ Toyota FIY
This message is intended for all TFS associates.
The following message was sent to all TMS associates today. Please take a moment to read this important information.
Because Toyota takes public safety very seriously, the company is issuing a Consumer Safety Advisory about the potential for an accelerator pedal to get stuck in the full open position due to an unsecured or incompatible driver’s floor mat. A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could result in a crash, serious injury or death.
Recent events have prompted Toyota to take a closer look at this issue. We consider this a critical matter and will soon launch a safety campaign on specific Toyota and Lexus vehicles. Throughout the process of developing the details of the action plan, we will advise the National Highway Traffic Safety Administration (NHTSA).
Until Toyota can implement a remedy, it is asking consumers and associates who drive specific Toyota and Lexus models to take out any removable driver’s floor mat and NOT replace it with any other floor mat. The following models are affected:
This message is intended for all TFS associates.
The following message was sent to all TMS associates today. Please take a moment to read this important information.
Because Toyota takes public safety very seriously, the company is issuing a Consumer Safety Advisory about the potential for an accelerator pedal to get stuck in the full open position due to an unsecured or incompatible driver’s floor mat. A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could result in a crash, serious injury or death.
Recent events have prompted Toyota to take a closer look at this issue. We consider this a critical matter and will soon launch a safety campaign on specific Toyota and Lexus vehicles. Throughout the process of developing the details of the action plan, we will advise the National Highway Traffic Safety Administration (NHTSA).
Until Toyota can implement a remedy, it is asking consumers and associates who drive specific Toyota and Lexus models to take out any removable driver’s floor mat and NOT replace it with any other floor mat. The following models are affected:
- 2007 – 2010 Camry
- 2005 – 2010 Avalon
- 2004 – 2009 Prius
- 2005 – 2010 Tacoma
- 2007 – 2010 Tundra
- 2007 – 2010 ES350
- 2006 – 2010 IS250 and IS350
- First, if it is possible and safe to do so, pull back the floor mat and dislodge it from the accelerator pedal; then pull over and stop the vehicle.
- If the floor mat cannot be dislodged, then firmly and steadily step on the brake pedal with both feet. Do NOT pump the brake pedal repeatedly as this will increase the effort required to slow the vehicle.
- Shift the transmission gear selector to the Neutral (N) position and use the brakes to make a controlled stop at the side of the road and turn off the engine.
- If unable to put the vehicle in Neutral, turn the engine OFF, or to ACC. This will not cause loss of steering or braking control, but the power assist to these systems will be lost.
- If the vehicle is equipped with an Engine Start/Stop button, firmly and steadily push the button for at least three seconds to turn off the engine. Do NOT tap the Engine Start/Stop button.
- If the vehicle is equipped with a conventional key-ignition, turn the ignition key to the ACC position to turn off the engine. Do NOT remove the key from the ignition as this will lock the steering wheel.
If you choose not to remove the mat, Toyota is strongly recommending that you ensure you are using the correct mat, that it is properly installed and secured, that it is not flipped over with the bottom-side up, and that one floor mat is not stacked over another. Information on proper mat installation can be found on http://www.Toyota.com and http://www.Lexus.com.
It is really hard for me to believe that Toyota could get that TSB, caution warning, so very, VERY wrong.
The problem is that the floor mat creeps forward and gets "trapped" over the top of the gas pedal BUT BEHIND THE BRAKE PEDAL. Now when you step on the brake you sometimes get an inadvertent episode of unintended acceleration.
#12
09-29-2009, 08:21 PM
Ridiculously Active Enthusiast
Join Date: Jan 2007
Location: Mid Hudson Valley, New York
Posts: 1,389
Re: Toyota to Recall 3.8 Million Vehicles
Personally, I never went in to get the new all weather mats as I've never had a problem and apparently am smart enough to know that you should stack the mats. I don't even know why someone would. How did we ever survive all these years without floor mat hooks??
#13
09-29-2009, 09:39 PM
Re: Toyota to Recall 3.8 Million Vehicles
So what are they doing exactly? I read the release from Toyota, but it's a lot of mumbo jumbo, so can anyone translate into plain English? Are they replacing the standard carpet mats? Are they adding something to keep them more secure? (I don't even use my original mats, but if they're going to do something fun and exciting for free...)
#14
09-30-2009, 01:45 AM
Re: Toyota alert *mat issues*
I don't think Toyota got it wrong, at all. I think some dealers have been delivering cars with the wrong floor mats.
Here's a snip from one of todays news articles:
As a precaution, it is wise to check which mats are actually installed in each vehicle, and that are installed correctly.
Here's a snip from one of todays news articles:
NHTSA investigators determined that a rubber all-weather floor mat found in the wreckage was slightly longer than the mat that belonged in the vehicle, something that could have snared or covered the accelerator pedal.
#15
09-30-2009, 04:08 AM
Re: Toyota to Recall 3.8 Million Vehicles
I just use the carpet mats on my '09.
#16
09-30-2009, 04:15 AM
Re: Toyota to Recall 3.8 Million Vehicles
Not sure if the link to the notice has been posted:
http://pressroom.toyota.com/pr/tms/t...ry-102572.aspx
http://pressroom.toyota.com/pr/tms/t...ry-102572.aspx
#17
09-30-2009, 05:11 AM
Re: Toyota to Recall 3.8 Million Vehicles
Heard a chilling 911 call on CNBC (I'll try and add the link if they post the video) this morning.
People ended up crashing as the car was racing due to a stuck accelerator pedal.
Wonder why they didn't try to shift the car to neutral or to turn off the power?
Lesson to be learned...if you're in a car accelerating out of control...shift to neutral. (that's possible when the car is accelerating, isn't it?)
People ended up crashing as the car was racing due to a stuck accelerator pedal.
Wonder why they didn't try to shift the car to neutral or to turn off the power?
Lesson to be learned...if you're in a car accelerating out of control...shift to neutral. (that's possible when the car is accelerating, isn't it?)
#18
09-30-2009, 05:12 AM
Re: Toyota to Recall 3.8 Million Vehicles
Here's a snip from one of todays news articles:
I think some dealers have delivered cars with the wrong floor mats. Or maybe, some customers bought the wrong accessories. Avalon mats will fit into a Camry, except that they are a little too large.
As a precaution, it is wise to check which mats are actually installed in each vehicle, and that are installed correctly. So they are going to look at the mat to make sure it is the right one for the car. They will probably also look to see that there is only one, and that it is hooked properly.
NHTSA investigators determined that a rubber all-weather floor mat found in the wreckage was slightly longer than the mat that belonged in the vehicle, something that could have snared or covered the accelerator pedal.
As a precaution, it is wise to check which mats are actually installed in each vehicle, and that are installed correctly. So they are going to look at the mat to make sure it is the right one for the car. They will probably also look to see that there is only one, and that it is hooked properly.
#19
09-30-2009, 05:41 AM
Join Date: Jun 2007
Location: Southern New Mexico
Posts: 1,312
Re: Toyota to Recall 3.8 Million Vehicles
Heard a chilling 911 call on CNBC (I'll try and add the link if they post the video) this morning.
People ended up crashing as the car was racing due to a stuck accelerator pedal.
Wonder why they didn't try to shift the car to neutral or to turn off the power?
Lesson to be learned...if you're in a car accelerating out of control...shift to neutral. (that's possible when the car is accelerating, isn't it?)
People ended up crashing as the car was racing due to a stuck accelerator pedal.
Wonder why they didn't try to shift the car to neutral or to turn off the power?
Lesson to be learned...if you're in a car accelerating out of control...shift to neutral. (that's possible when the car is accelerating, isn't it?)
I wonder why this person did not try to push hard on the BRAKES. I have pressed the start button to kill my engine while in Drive. I was going very slow near my mailbox. I'm not sure if that would work at faster speeds but in a panic it's sure worth a try.
#20
09-30-2009, 05:45 AM
Re: Toyota to Recall 3.8 Million Vehicles
On the audio tape, they 911 operator confirmed with the passenger that the brakes had no effect.
"....I'm almost sure by putting the car in neutral would also put the engine instantly to idle.."
No, neutral doens't do anything (or didn't)
I had 'real' (as opposed to driver error or floor mat) uninted acceleration in my 1981 280 ZX. I used the clutch and shifted to neutral and the car was redlining. I coasted to a stop and hooked my foot under the accelerator and pulled it back up. I had my mechanic spray 'gum out' or something like that on 'some spring' (linkage??) and it never occured again.
"....I'm almost sure by putting the car in neutral would also put the engine instantly to idle.."
No, neutral doens't do anything (or didn't)
I had 'real' (as opposed to driver error or floor mat) uninted acceleration in my 1981 280 ZX. I used the clutch and shifted to neutral and the car was redlining. I coasted to a stop and hooked my foot under the accelerator and pulled it back up. I had my mechanic spray 'gum out' or something like that on 'some spring' (linkage??) and it never occured again.
