Anyone know about the 30k service?
Ok just to be clear here is the official list from Toyota:
It notes checking the inverter coolant but not changing it. We asked our dealer if there was anything that was special about the service in regards to the Hybrid system and they said no. The dealer wanted $250 to do a 30K service and then on top of that the PA state inspection and emissions inspection...would have been over $300 at the dealer. We went to Pepboys and they did the service and the PA state inspections for $101.
Replace engine oil and oil filter 1
Rotate tires
Replace cabin air filter
Replace engine air filter
Inspect the following:
Automatic transmission fluid
Ball joints and dust covers
Brake lines and hoses
Brake linings/drums and brake pads/discs 3
Drive shaft boots
Engine/inverter coolant 4
Exhaust pipes and mountings
Front differential oil
Fuel lines and connections, fuel tank band and fuel tank vapor vent system hoses
Fuel tank cap gasket
Radiator, condenser and intercooler
Steering gear box
Steering linkage and boots
Note: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may shorten the life of the cabin air filter. Replacement may be needed if you notice reduced airflow from the air conditioner and heater or if the windows fog easily when you use the "Fresh" mode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions:
Driving on Dirt Roads or Dusty Roads
Tighten nuts and bolts on chassis
Applicable Footnotes:
1) Reset the oil replacement reminder ("MAINT REQD") light after replacing engine oil.
3) Inspect thickness measurement and disc runout.
4) See Maintenance Definitions (Engine Coolant) for details.
Rotate tires
Replace cabin air filter
Replace engine air filter
Inspect the following:
Automatic transmission fluid
Ball joints and dust covers
Brake lines and hoses
Brake linings/drums and brake pads/discs 3
Drive shaft boots
Engine/inverter coolant 4
Exhaust pipes and mountings
Front differential oil
Fuel lines and connections, fuel tank band and fuel tank vapor vent system hoses
Fuel tank cap gasket
Radiator, condenser and intercooler
Steering gear box
Steering linkage and boots
Note: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may shorten the life of the cabin air filter. Replacement may be needed if you notice reduced airflow from the air conditioner and heater or if the windows fog easily when you use the "Fresh" mode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions:
Driving on Dirt Roads or Dusty Roads
Tighten nuts and bolts on chassis
Applicable Footnotes:
1) Reset the oil replacement reminder ("MAINT REQD") light after replacing engine oil.
3) Inspect thickness measurement and disc runout.
4) See Maintenance Definitions (Engine Coolant) for details.
1st off, in on the earlier threads they make a great point in that the brake fluid should be flushed. My father and I have owned around 8 camrys over the past 15 years. Each one we've owned we've racked up around 150k miles each, driving each one pretty hard. 7 of those camrys were just simple services (oil/transmission/air filter & so forth). The eigth one had catastrophic ABS failure (pump, slave cylinder, booster), simply from not changing the brake fluid. The fluid had absorbed moisture, and various other contaminants. In the end it was so much $$$ to replace we wrote down the car, and gave it to charity. Now, we simply change the fluid every 3 years. If you look at the fluid you'll notice its a golden yellow color. Around the 3 year mark, it starts looking like Coke.
2 year may be a little premature to do the service. 3 years/36 miles would be perfect
As for the servicing, it should ALWAYS be done by Toyota. The parts in the braking system are sophisticated, well engineered hydraulic parts. You simply don't want an average joe to start messing around with those parts. At least with dealer techs you will get it done right without any problems.
2 year may be a little premature to do the service. 3 years/36 miles would be perfect
As for the servicing, it should ALWAYS be done by Toyota. The parts in the braking system are sophisticated, well engineered hydraulic parts. You simply don't want an average joe to start messing around with those parts. At least with dealer techs you will get it done right without any problems.
I used to be a Dealer Technician for another brand.
The "services": 30k, 60k, etc. are a HUGE profit center for the dealer and they are a gravy job for the techs. We used to fight over who got them. If you were "in good with the service writer" you could get more than your share.
A typical 'service' flags out at about 4.0 hours. A skilled technician can slam one out in 90 minutes or less.
There is no magic. It's basic maintenance.
If you possess enough technical prowess to tie your own shoes you should do it yourself for under $50 bux.
The "services": 30k, 60k, etc. are a HUGE profit center for the dealer and they are a gravy job for the techs. We used to fight over who got them. If you were "in good with the service writer" you could get more than your share.
A typical 'service' flags out at about 4.0 hours. A skilled technician can slam one out in 90 minutes or less.
There is no magic. It's basic maintenance.
If you possess enough technical prowess to tie your own shoes you should do it yourself for under $50 bux.
I used to be a Dealer Technician for another brand. The "services": 30k, 60k, etc. are a HUGE profit center for the dealer and they are a gravy job for the techs.
[shortened]
If you possess enough technical prowess to tie your own shoes you should do it yourself for under $50 bux.
[shortened]
If you possess enough technical prowess to tie your own shoes you should do it yourself for under $50 bux.
--what then? How can the vehicle owner win this argument from the 800lb gorilla?
I like doing as much maintenance work as possible, but will owner-performed "inspections" be accepted by the gorilla?
Well, as in all cases of DIY advice, the standard disclaimer applies:
"If in doubt, don't!"
With that out of the way, let's follow the money...
The dealership really doesn't give a rip WHO pays for repairs. If it is warranty... dandy. If it is CP (customer pays)... terrific. As long as the dealer gets paid and the tech can flag his hours for the day everyone is happy.
In my experience the warranty approvals only get kicked back when there is a strong causal relationship between the failure and and some sort of neglected or bungled maintenance. For example; a catastrophic engine failure where the crankcase drain plug happens to be missing. That would get you some pushback.
However, if you show up with a failed shift solenoid... no one is going to bust your chops over the inability to prove that a qualified tech has inspected the ball joints and Cabin Air Filter.
Let's take a look at that list above and I'll tell you what my experience is WRT the things involved with a certified technicians inspection:
------------------------------------------------------
Replace engine oil and oil filter 1 >>> Keep your receipts
Rotate tires >>> It shows if you didn't
Replace cabin air filter >>> Well, is it dirty?
Replace engine air filter >>> See above.
Inspect the following:
Automatic transmission fluid >>> Is it there? Does it smell burned?
Ball joints and dust covers >>> Check for excessive play and grease splooge.
Brake lines and hoses >>> Check for cracks and wetness
Brake linings/drums and brake pads/discs 3 >>> Measure remaining friction material... is it in spec?
Drive shaft boots >>> Are they cracked? Is there grease everywhere?
Engine/inverter coolant >>> Turns a foul color if neglected
Exhaust pipes and mountings >>> Are they loose? Is it loud?
Front differential oil >>> Check level, rub some between finger and thumb and smell.
Fuel lines and connections, fuel tank band and fuel tank vapor vent system hoses >>> Are they still there? Has OBD chucked a code?
Fuel tank cap gasket >>> OBD *WILL* chuck a code for this
Radiator, condenser and intercooler >>> Is it caked with bug guts?
Steering gear box >>> check for excessive play
Steering linkage and boots >>> Check for excessive play and cracked boots.
------------------------------------
Take a hypothetical failure of a CVJ (constant velocity joint)... In a new car such a failure would be very unusual. So the warranty auth center might send a technician and maybe a foreman out to take a second look. In this case they would be looking for dried grease slung around the inner circumference of the wheel well. They might also check for evidence of off-road driving or impact with a curb or parking block. Barring anything obvious, they will change the part and bill warranty. In this case no one in, or out or their right mind will compel you to prove that a molecular spectral analysis was performed on your engine oil.
Realistically, the majority of the time we ever kicked a warranty claim was due to extreme abuse of the automobile.
But like I said... and it should be repeated... "If in doubt, don't".
I've just, never had a problem in the last 23 years that I've been doing my own work.
"If in doubt, don't!"
With that out of the way, let's follow the money...
The dealership really doesn't give a rip WHO pays for repairs. If it is warranty... dandy. If it is CP (customer pays)... terrific. As long as the dealer gets paid and the tech can flag his hours for the day everyone is happy.
In my experience the warranty approvals only get kicked back when there is a strong causal relationship between the failure and and some sort of neglected or bungled maintenance. For example; a catastrophic engine failure where the crankcase drain plug happens to be missing. That would get you some pushback.
However, if you show up with a failed shift solenoid... no one is going to bust your chops over the inability to prove that a qualified tech has inspected the ball joints and Cabin Air Filter.
Let's take a look at that list above and I'll tell you what my experience is WRT the things involved with a certified technicians inspection:
------------------------------------------------------
Replace engine oil and oil filter 1 >>> Keep your receipts
Rotate tires >>> It shows if you didn't
Replace cabin air filter >>> Well, is it dirty?
Replace engine air filter >>> See above.
Inspect the following:
Automatic transmission fluid >>> Is it there? Does it smell burned?
Ball joints and dust covers >>> Check for excessive play and grease splooge.
Brake lines and hoses >>> Check for cracks and wetness
Brake linings/drums and brake pads/discs 3 >>> Measure remaining friction material... is it in spec?
Drive shaft boots >>> Are they cracked? Is there grease everywhere?
Engine/inverter coolant >>> Turns a foul color if neglected
Exhaust pipes and mountings >>> Are they loose? Is it loud?
Front differential oil >>> Check level, rub some between finger and thumb and smell.
Fuel lines and connections, fuel tank band and fuel tank vapor vent system hoses >>> Are they still there? Has OBD chucked a code?
Fuel tank cap gasket >>> OBD *WILL* chuck a code for this
Radiator, condenser and intercooler >>> Is it caked with bug guts?
Steering gear box >>> check for excessive play
Steering linkage and boots >>> Check for excessive play and cracked boots.
------------------------------------
Take a hypothetical failure of a CVJ (constant velocity joint)... In a new car such a failure would be very unusual. So the warranty auth center might send a technician and maybe a foreman out to take a second look. In this case they would be looking for dried grease slung around the inner circumference of the wheel well. They might also check for evidence of off-road driving or impact with a curb or parking block. Barring anything obvious, they will change the part and bill warranty. In this case no one in, or out or their right mind will compel you to prove that a molecular spectral analysis was performed on your engine oil.
Realistically, the majority of the time we ever kicked a warranty claim was due to extreme abuse of the automobile.
But like I said... and it should be repeated... "If in doubt, don't".
I've just, never had a problem in the last 23 years that I've been doing my own work.
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stevenvillatoro
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Jun 9, 2011 05:06 PM





