HCH II-Specific Discussions Model Years 2006-2011

Honda Dealers Omitting Work Orders

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Old May 6, 2007 | 01:31 AM
  #1  
Donald's Avatar
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MEAN TO BE GREEN ACTIVIST
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Posts: 245
From: NWestern New York State
Thumbs down Honda Dealers Omitting Work Orders

I don't know if it is just my dealer, BUT when I take my HCH II in for warrenty work (Wiper motor, Oxygen Sensor, etc. - I never get a copy of the work order. This is also true of my '07 Fit (problem after having a block heater put in - 3x so far to fix an air bubble in the coolant system) I have asked, and they say they will mail it to me - if the problem is fixed. Compared to my experience with Subarus for 30+ years - the Honda have way more little bugs - no cost to me, but it is my time and often inconvenient. Do other dealers routinely NOT give you a copy of the work orders ?
 
Old May 7, 2007 | 12:53 PM
  #2  
ChrisG's Avatar
No Spin Enthusiast
Joined: Mar 2007
Posts: 27
From: So. California
Default Re: Honda Dealers Omitting Work Orders

Originally Posted by Donald
I don't know if it is just my dealer, BUT when I take my HCH II in for warrenty work (Wiper motor, Oxygen Sensor, etc. - I never get a copy of the work order. This is also true of my '07 Fit (problem after having a block heater put in - 3x so far to fix an air bubble in the coolant system) I have asked, and they say they will mail it to me - if the problem is fixed. Compared to my experience with Subarus for 30+ years - the Honda have way more little bugs - no cost to me, but it is my time and often inconvenient. Do other dealers routinely NOT give you a copy of the work orders ?
I've taken my 2007 Hybrid in twice for warranty work since I bought it in Dec. 2006 and both times they gave me a copy of the work order with my comments on it about what I thought the problem was and I signed the order. When I picked up the car, I got a copy of the work done, things replaced, etc with $0 on it and the statement "warranty" on it. Your dealer is pulling a fast one on you. The dealer is not giving you any proof that he did anything. That's not right.
 
Old May 7, 2007 | 02:26 PM
  #3  
livvie's Avatar
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Joined: May 2004
Posts: 1,518
From: New England
Default Re: Honda Dealers Omitting Work Orders

yeah, i get a work order on every little thing that they do... so instead of saying Honda in your title... it should be dealer X is ommiting work order.
 
Old May 11, 2007 | 09:22 AM
  #4  
tanstaafl14's Avatar
Pretty Darn Active Enthusiast
Joined: May 2005
Posts: 351
From: Deep in the heart of Florida
Default Re: Honda Dealers Omitting Work Orders

My dealer prints out a detailed work order every time. You need to find a better place to take your car.
 
Old May 12, 2007 | 01:25 AM
  #5  
Donald's Avatar
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MEAN TO BE GREEN ACTIVIST
Joined: Nov 2005
Posts: 245
From: NWestern New York State
Default Re: Honda Dealers Omitting Work Orders

When I take the car in and I pay for an oil change, then I get the work order. When I take it in for warranty work- it's sign here and then later - ypu're all set to go.
 
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