GM says they can't get a battery and don't know when they can get one. For the 2009 GMC Yukon hybrid, what to do now?

 

Have you tried other dealerships?

 

 

They should be, but the quality of the person at the other end of the phone line can be highly variable.

 

i can confirm. it shows na on the gm parts catalog. I work at a dealership and looking it right now

 

You must be one of the good ones.


Are they replacing it with a different part number? Have they gone back to the old part number? Any idea what GM plans to do now that the fleet is likely going to have an increase in the number of replacements?


I have seen Toyota packs with module manufacture dates as little as 30 days prior to the date I'm installing them in , so I can't believe they can be that far out.

 

I'm not sure what the deal is I just pulled it up again to look. I'm seeing one kit unavailable. I see another that is. That part number is 19117171. The kits contain the same parts buy idk. I'm a tech so who knows lol

 

Has the same issue here in Texas on our 13 Denali.. Took 2 weeks to get the battery in stock. Originally said "not sure when or if we will get one" - crazy.. Luckily, they did.. Good luck..

 

With that kind of lead time, I suspect that GM isn't stocking them but ordering them either on demand or at various intervals.


Frankly, I would rather wait two weeks to get a fresh NiMH battery than install one that was made 7 months ago... I've had that happen ONCE on a Prius.

 

I sure would love to have the number to the place that dealers call just to ask the questions yours asking s keith. Are they being manufactured on demand? Etc.