I own a 2003 Honda Civic Hybrid 144, 000 miles, Dealer states IMA battery needs to be replaced cost $4003.00, and Catalytic converter for anther $1092.00.

I can purchase the battery for $2200 and Catalytic Converter for less than $700.00, the $ 5000.00 plus 1/4 the cost off the vehicle less than 5 years old is too high contacted American Honda they will not offer any assistance.

This will be my last hybrid, at least until they become more reliable or can be repaired at a reasonable cost.

My experience with Honda and customer service is disappointing at best.

 

For $4000.00 what do you get? Is it the whole 9 yards that fits behind the rear seat or just the battery. I thought this was covered by a 7 year 150,000 mile warrentty. The cat. should be covered as well? Boy I'm wondering what it would cost here in Canada? probably double that!!!

 

The Battery retails for almost $3000.00 so it is just the battery and labor for the $4000.00 American Honda will not cover past 100,000 miles.

 

This is really distressing news. Although you're traveling 36K miles a year (or so) - that's huge. The "story" I got when I bought that by 2011 when the warranty was up, they thought the packs would be $800. Maybe by then they'll be closer. I only drive 15K per year, so I should get 10 years or so before I hit that kind of mileage.

Sorry that had to happen to you - I'd bail for a conventional car too after that kind of bill.

 

I would check on that waranty. I was under the impression that our American friends had a much better warranty than here in Canada. I thought it was 150,000 miles or seven years as well.

 

did you have your software updated per the notification from honda. I understand the purpose of that was to prevent catylict converter faiure and provide software update to enhance battery longevity. This was a notified update , or recall . Is your vehicle manual or cvt?

 

I'm not sure but I thought the longer warranty was only available in certain states. Like California. My HAH is only 8 year 80K miles on the hybrid components.

 

Ouch, this is mildly troubling as I will roll over 100K today. Wonder if I should just drive it straight to the dealer instead of go to work today.

 

I would balk at this, too. Placed in your shoes, I would be looking around at auto recyclers to see if I could get a used battery from a lower mileage Civic and for much less money.

 

Brian: How does the car performe without the IMA? You can buy alot of gas for $4000 dallars. I was thinking if the car performs well enough, I would go without the assist. It would still be a very economical car to operate. I would really go after Honda about that Cat.. It should last much longer than yours did?